Culture That Performs: Why Leadership Starts with Behaviour
The Behaviour Shift
Thought-leadership and insights about your people
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We often hear companies talk about values, culture decks, and engagement scores but what actually drives performance in high-performing teams?
In this issue of my Linkedin newsletter The Behaviour Shift, it’s not what’s printed on posters or hyped at all-hands meetings. It’s the behaviours that show up every day, especially when the pressure’s on.
See, there’s often a stark contrast between a high-performing team—calm, aligned, respectful—and a toxic workplace where fear, blame, and disengagement ran rampant. The difference? Not talent. Not titles. BEHAVIOUR!
Backed by Gallup’s 2024 Q12 Meta-Analysis data from over 3 million employees, I highlights what engaged teams have in common: clarity, care, ownership, and a strong sense of contribution. They know what’s expected, feel heard, and step up when it counts. And these aren’t just feel-good vibes, there are serious business outcomes on the table: higher profitability, productivity, and wellbeing; lower absenteeism and safety incidents.
I encourage leaders to shift focus from KPIs to cultural cues, those subtle but powerful behavioural norms shaping every interaction. Read about my practical tools to spark change, including a “Behaviour Audit” and recognition rituals rooted in values, not vagueness.
If you're a leader or HR professional aiming to build mental toughness and high performance in your teams, this article is a must-read. I cut through the fluff, focusing on clarity, alignment, and the leadership behaviours that set the tone.
Read the full article to explore how small, intentional shifts can reshape a business’ culture and unlock sustainable performance.
📢 Looking to inspire your organisation? Learn more about my Keynotes and Workshops.
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